It’s not much fun being in hospital generally and if you’re in a foreign country…it’s worse.
To make your hospital stay a little more comfortable, we’ll pay you $100 per 24-hour period in hospital, to a maximum of $3,000 per person, per journey. This means you can buy some extra magazines and puzzle books or you might even be able to grab a coffee from the hospital cafe – it’s on us - but check the coffee with your doctor first.
To be eligible for the cash allowance we need to have confirmed cover for your hospitalisation and you must be required to remain in hospital overseas for more than 72 hours continuously. But if you're in hospital give us a call, so we can assist you - because that's what travel insurance is all about!
Who do you call?
The most important thing to do is not worry - we’re here to help you when you need us.
When calling from overseas, our emergency assistance team is available 24 hours a day, 7 days a week on +61 2 9191 1180.
If you’re calling from Australia, you can reach us Monday – Friday 8.30am to 5pm AEDT/AEST on 1800 196 484.
For terms and conditions, excess and sub-limits, please refer to the Combined Financial Services Guide (FSG), Product Disclosure Statement (PDS), including Policy Wording.