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Cash allowance whilst in hospital

It’s not much fun being in hospital generally and if you’re in a foreign country…it’s worse. 

To make your hospital stay a little more comfortable, we’ll pay you $100 per 24-hour period in hospital, to a maximum of $3,000 per person, per journey. This means you can buy some extra magazines and puzzle books or you might even be able to grab a coffee from the hospital cafe – it’s on us - but check the coffee with your doctor first.  

To be eligible for the cash allowance we need to have confirmed cover for your hospitalisation and you must be required to remain in hospital overseas for more than 72 hours continuously. But if you're in hospital give us a call, so we can assist you - because that's what travel insurance is all about! 

Who do you call?

The most important thing to do is not worry - we’re here to help you when you need us. 

When calling from overseas, our emergency assistance team is available 24 hours a day, 7 days a week on +61 2 9191 1180.

If you’re calling from Australia, you can reach us Monday – Friday 8.30am to 5pm AEDT/AEST on 1800 196 484

For terms and conditions, excess and sub-limits, please refer to the Combined Financial Services Guide (FSG), Product Disclosure Statement (PDS), including Policy Wording.

TravelCare is issued by Southern Cross Benefits Limited ABN 99 133 401 939, AFS License 331058 trading as Southern Cross Travel Insurance ®. We are a signatory to the General Insurance Code of Practice and the Financial Ombudsmen Service (FOS) Australia.

As an Australian financial services licensee (AFSL), SCTI is authorised to deal in, and provide, general advice on travel insurance products. As we are unaware of your specific needs, financial objectives, and circumstances, we highly recommend you take time to read the Combined Financial Services Guide (FSG), Product Disclosure Statement (PDS), including Policy Wording before buying this product, to ensure that our travel insurance product is right for you.

Copyright © 2018 Southern Cross Benefits Limited