Easter and Anzac Day opening hours

Our contact centre will be closed on Good Friday, Easter Monday and Anzac Day. We will resume normal business hours from Friday 26 April.

If you need to get in touch, give us a call on 1800 196 484 or email our team at info@scti.com.au during the hours of operation below.

If you're overseas and have a medical emergency, please call our emergency assistance team on +64 9 359 1600. They’re available 24 hours a day, 7 days a week.


Date Hours
Thursday 17 April 8.30am - 5.00pm
Friday 19 April CLOSED
Saturday 20 April ClOSED
Sunday 21 April CLOSED
Monday 22 April  CLOSED
Tuesday 23 April  8.30am - 5.00pm
Wednesday 24 April 8.30am - 5.00pm
Thursday 25 April CLOSED
Friday 26 April 8.30am - 5.00pm


*Terms and conditions apply to the promotion and to the purchase of a TravelCare policy.

TravelCare is issued by Southern Cross Benefits Limited ABN 99 133 401 939, AFS License 331058 trading as Southern Cross Travel Insurance ®. SCTI is a member of the Australian Financial Complaints Authority (AFCA). AFCA has replaced the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) schemes, so that consumers have access to a single External Dispute Resolution (EDR) scheme. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

As an Australian financial services licensee (AFSL), SCTI is authorised to deal in, and provide, general advice on travel insurance products. As we are unaware of your specific needs, financial objectives, and circumstances, we highly recommend you take time to read the Combined FSG and PDS before buying this product, to ensure that our travel insurance product is right for you.

Our Combined FSG and PDS (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

Copyright © 2019 Southern Cross Benefits Limited