If you have a media enquiry, please contact our Communications and Brand Team.
Reporting potential fraud
If you suspect someone has committed insurance fraud, we encourage you to report it to our Fraud and Investigation Team. All reports will be treated confidentially.
You can email or call us 1800 FIGHT FRAUD (1800 344 483) free within Australia. Or you can write to us at GPO Box 3973, Sydney, NSW 2001.
We're here to help
Vulnerability can impact different people at different times in their lives. As part of our ongoing commitment to our customers, we have a number processes and resources in place to provide extra support.
We always aim to do right by our customers but we do know that sometimes things can go wrong. If this happens, and you're not happy with something, please let us know so we can help.