Contact us

View our frequently asked questions or you can ask us a question here. If you have a media enquiry, please contact our Communications and Brand Team.


Call from Overseas:

Monday - Friday 
8:30am - 7:00pm 

+64 9 979 6593


Call from New Zealand:

Monday - Friday 
8:30am - 7:00pm

0800 800 571


Or use one of the options below:

Email us at

Call us at +6493797628

Send us mail at: Private Bag 99925, Newmarket Auckland 1149 New Zealand

About us

SCTI has been helping travellers for over 35 years and is New Zealand's most recognised travel insurer. If you're going on an adventure overseas or you're coming to New Zealand we have four great products to choose from... TravelCare, Working Overseas, International Student and Visiting New Zealand. And of course you get peace of mind on your travels knowing that help is just a phone call away with our 24/7 emergency assistance phone line.

Read more