Bombings in Thailand – August 2016

Posted Date: 12 August 2016
Thailand bombings August 2016

We're terribly sorry to hear about the bombings in Thailand, our thoughts are with those who have been affected by this tragic event.

Read below for information on how this affects cover under the TravelCare policy wording:

If you purchased your policy prior to Friday 12th August 2016 4am AEDT:

There is cover under Section 1.1 for medical expenses incurred during your journey in relation to the Thailand Bombings on the 12th August 2016 AEDT.  We will reimburse you for actual and reasonable medical expenses incurred or we will confirm payment for a qualifying hospital claim, up to $100,000 per policy.

Please refer to ‘Section 1 – Medical & Evacuation’ (1.1) on page 12 of your policy wording.

There is no cover under any other sections of your policy for any expenses you may incur directly or indirectly as a result of the Thailand Bombings, as acts of terrorism are a general exclusion of the policy (aside from cover as described above).

Please refer to ‘General Exclusions of this Policy Applying to All Sections’ (32) on page 12 of the policy wording.

There is also no cover for ‘Cancellation or Changes to Your Journey’ due to your disinclination to travel, your personal wishes or the disinclination to travel on the part of any other person upon whom your travel depends.

Please refer to ‘Losses We Do Not Cover Under Section 2’ (a) on page 13 of the policy wording.

If you wish to cancel your travel plans, please contact your service provider. Airlines, accommodation providers and tour companies may provide refunds, credit notes or alter your bookings without charging additional fees.

Please note, should a similar event take place in the future after the purchase of your policy, there would be cover under Section 1.1 for medical expenses as described above.

If you purchased your policy on or after Friday 12th August 2016 4am AEDT:

There is no cover under any sections of your policy for any expenses you may incur directly or indirectly as a result of the Thailand Bombings, as acts of terrorism are a general exclusion of the policy.

Please refer to ‘General Exclusions of this Policy Applying to All Sections’ (32) on page 12 of the policy wording.

Please note, should a similar event take place in the future after the purchase of your policy, there would be cover under Section 1.1 for medical expenses as described above.

Emergency Assistance

If you have an emergency, please contact our Worldwide Emergency Assistance Team as soon as possible on +61 2 8216 0200.

Further questions

Please contact us at info@scti.com.au. This advice should be read in conjunction with your PDS, including Policy Wording.

Smarttraveller.gov.au

Don’t forget to check www.smarttraveller.gov.au for any government travel advice.

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