Southern Cross Travel Insurance (SCTI) took away top honours in the ‘Travel Insurance’ category at this year’s ProductReview Awards.
More than 110,000 online consumer reviews were put under the lens and reviewed against a number of criteria, including a star rating, for which Southern Cross Travel Insurance achieved 4.7/5.
Launched in 2003, ProductReview is Australia’s longest-running and most trusted reviews website, giving consumers the opportunity to provide honest product feedback. With over one million reviews written on the site to date, the award winners represent the best and most reliable purchasing choices available to Australian consumers in 2017 and 2018.
Southern Cross Travel Insurance launched in Australia in 2009 to offer comprehensive travel insurance to Australian consumers, with benefits including 24/7 worldwide emergency assistance and free cover for kids.
Chris White, CEO for Southern Cross Travel Insurance, says “We’re so thrilled to take the top spot in the ProductReview Travel Insurance category and are hugely thankful to our customers who took the time to write a review. We’re really proud to see that the service delivered by our dedicated team, alongside our easy to use website, provides real value to our customers.”
In addition to the ProductReview recognition, SCTI also recently won the Canstar Outstanding Value International Travel Award for 2017, with CANSTAR acknowledging SCTI’s highly competitive premiums, online claims services, unlimited medical and evacuation cover, as well as a travel delay benefit of up to $30,000.
“More and more travellers want peace of mind that they are covered should the unexpected happen overseas, and as a result, are putting more thought into the choices they make when it comes to booking insurance. Websites like ProductReview are an invaluable resource in helping consumers make the right choices. At Southern Cross Travel Insurance, we pride ourselves on making our customers holidays memorable for all the right reasons, starting from the moment they book their insurance with us” adds Chris.
With more than 4.5 million Australians researching on the platform every month, Gabe Palomares, Editor of ProductReview, says knowledge and research are driving today’s purchasing decisions more than ever before.
“With more than 9 million overseas trips taken by Aussies last year, the Australian traveller has never been more discerning. Southern Cross Travel Insurance won the 2017 ProductReview.com.au Award due to having the highest amount of positive feedback from our members this year for a quality product and excellent customer service."
Southern Cross Travel Insurance was among 13 other travel insurance providers in the running for the award.