Our promotions

Our promotions




Kids go free. T&Cs apply.


$5,000 cash prize promotion

We're giving you the chance to win $5,000 to make 2020 your year of adventure! To enter, all you have to do is buy a TravelCare policy in February 2020, and you'll automatically go into the draw. So what are you waiting for? Buy now for a chance to win.


$5,000 promotion terms and conditions

The promotion

1. The $5,000 promotion (“Promotion”) is promoted by Southern Cross Benefits Limited, trading as Southern Cross Travel Insurance (“SCTI”). ABN 99 133 401 939 AFS Licence 331058. GPO Box 3973, Sydney, NSW 2001, Australia.

2. The Promotion commences at 00:01 on Saturday, 1 February 2020 and concludes at 23:59 on Saturday, 29 February 2020 (“Promotional Period”).


3. The Promotion is open to any person who is a resident in Australia aged 18 years or over at any time during the Promotional Period. The entrant will be deemed to be the named Policy Holder. In the event that the Policy Holder is under 18 years old, the entrant will be deemed to be named parent or guardian.

4. The Promotion is not open to any staff (and their immediate family), contractors or agents of any of the businesses in the Southern Cross Healthcare Group and the prize draw will be re-drawn if necessary. Immediate family means your spouse, fiancé, fiancée, parent, stepparent, sibling, child, stepchild, parent-in-law, brother and sister-in-law, son and daughter-in-law.

5. To enter the Promotion, individuals must purchase a TravelCare travel insurance policy from SCTI (in Australia) during the Promotional Period. Only fully paid policies will automatically go in the prize draw and there is only one entry per new policy purchased, regardless of the number of people on the policy.

6. Purchase of a TravelCare travel insurance policy during the Promotional Period is deemed acceptance of the Promotion terms and conditions.

7. By entering the Promotion, you agree that you are not eligible to receive a prize if you subsequently cancel your policy or it is voided by us.


8. There is 1 single prize (“Prize”) of AUD$5,000 to be won.

9. The Prize draw will be held on Tuesday, 3 March 2020 at the offices of TurksLegal Level 44, 2 Park Street, Sydney, NSW 2000.

10. Subject to establishing contact with the winner, the Prize winner will be published on Wednesday, 4 March 2020 on the website and on the SCTI Australia Facebook page.

11. The Prize winner will initially be notified by telephone using the details provided to SCTI when the policy was purchased. If contact cannot be made in the initial attempt, up to seven further attempts to notify will be made by telephone over a period of no more than three weeks.

12. If contact cannot be established with the winner by telephone, SCTI will attempt to contact the winner by email. If contact cannot be established with the winner by email within 3 months of the relevant draw, the Prize will be re-drawn at 11am on 4 June 2020 at the offices of TurksLegal Level 44, 2 Park Street, Sydney, NSW 2000.

13. The Prize will be paid by direct credit to the bank account of the relevant winning TravelCare travel insurance policyholder. The winning policyholder will be solely responsible for payment of any applicable taxes on the prize.

14. The Prize is non-transferable.


15. Nothing in these conditions, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”).

16. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, SCTI (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion.

17. By entering the Promotion, the winner agrees that SCTI may request a photo and/or quote from the winner and use their photo and/or quote and name for promotional and marketing purposes.

18. SCTI’s decisions are final and no correspondence will be entered in to.

19. Facebook and Instagram may be used to advertise or promote the Promotion. By entering the Promotion, entrants agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram; and to release Facebook or Instagram from all liability in relation to this Promotion. Any questions, comments or complaints regarding the Promotion should be directed to the Promoter and not Facebook or Instagram.

20. In entering the Promotion, participants warrant to Southern Cross Travel Insurance that:

a) they have the rights to the content of their Entry and that it does not infringe the rights of any third party, including but not limited to, copyright, trademarks, trade secrets, privacy, publicity, personal, confidentiality or proprietary rights;

b) they will comply with all applicable laws and regulations, including without limitation, those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

21. The governing law of the promotion is the law of New South Wales, Australia

22. For further information on the TravelCare travel insurance policy or the Promotion visit our website www.scti.com.au or call us direct on 1800 196 484.


Expired promotions 


Win a trip to Queenstown promotion – closed 31 July 2019

Promotion - closed

Congratulations to Philippa Mallen-Cooper from Sydney, the lucky winner of our weekend getaway to Queenstown. Here's what she said about winning the prize:

“It was a huge surprise to hear we had won, and I think it is the first time that I have ever won anything! We love hiking and other outdoor activities and so Queenstown is an excellent place to be based. If the weather is nice, we have always wanted to hike to the top of Ben Lomond from the top of the Skyline Gondola.

Thank you very much to SCTI and its staff for enabling my husband and I to travel to NZ, which is one of our favourite places.”

*Terms and conditions apply to the promotion and to the purchase of a TravelCare policy.

TravelCare is issued by Southern Cross Benefits Limited ABN 99 133 401 939, AFS License 331058 trading as Southern Cross Travel Insurance ®. SCTI is a member of the Australian Financial Complaints Authority (AFCA). AFCA has replaced the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) schemes, so that consumers have access to a single External Dispute Resolution (EDR) scheme. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

As an Australian financial services licensee (AFSL), SCTI is authorised to deal in, and provide, general advice on travel insurance products. As we are unaware of your specific needs, financial objectives, and circumstances, we highly recommend you take time to read the Combined FSG and PDS before buying this product, to ensure that our travel insurance product is right for you.

Our Combined FSG and PDS (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

Copyright © 2020 Southern Cross Benefits Limited