Site map

This page will help you navigate through the Southern Cross Travel Insurance website.

 

Our policies


Single trip

Annual trip

Eligibility criteria

Combined FSG and PDS

 

What we cover


Medical & hospital

Travel interruptions

Lost or stolen items

Travel documents

Personal accident

Personal liability

Rental vehicle excess

Pre-existing conditions

Cruise travel insurance

Ski & snowboarding travel insurance 

 

Why us


About us

Awards & reviews

Travel insurance guides

Compare travel insurance

 

Make a claim


Make a claim

How to claim

Common claims questions

 

Your policy


Cancel your policy

 

Customer help


Contact us

Emergency assistance

Frequently asked questions

Complaints and claims appeals 

Privacy statement

Duty of disclosure

Terms of sale

Terms of Use

Cookie Policy

 

Destinations


Asia

Bali

Canada

China

Europe

Fiji

India

Japan

Malaysia

New Zealand

South Africa

South America

Thailand

United Kingdom

USA

Worldwide 

 

Travel insurance guides


Backpacker travel insurance

Comprehensive travel insurance

Direct travel insurance

Family travel insurance 

How do I find the best travel insurance?

International travel insurance

Kids travel insurance

Medical travel insurance

Pregnancy travel insurance

Seniors travel insurance

Student travel insurance

 

Travel advice


Latest promotions

Our promotions

Latest articles

Common travel mistakes

The amazing benefits of travelling 

10 tips for smooth sailing on your family cruise trip

Planning a trip to Sri Lanka: everything you need to know 

Sri Lanka's best beaches

Travel hacks every traveller should know

Movie inspired USA road trips 

Essential tips for travelling with toddlers

6 places to visit in autumn

8 destinations for sustainable travel

View more >

Latest travel warnings 

Popocatepetl Volcano, Mexico

Tropical Cyclone Idai, Mozambique

Tropical Cyclone Oma

Extreme cold weather, USA

Ambae Island volcano, Vanuatu

Germany airport strikes

Mount Agung, Bali

Indonesia tsunami

Gatwick Airport flight disruptions, UK

Air New Zealand strikes

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*Terms and conditions apply to the promotion and to the purchase of a TravelCare policy.

TravelCare is issued by Southern Cross Benefits Limited ABN 99 133 401 939, AFS License 331058 trading as Southern Cross Travel Insurance ®. SCTI is a member of the Australian Financial Complaints Authority (AFCA). AFCA has replaced the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) schemes, so that consumers have access to a single External Dispute Resolution (EDR) scheme. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

As an Australian financial services licensee (AFSL), SCTI is authorised to deal in, and provide, general advice on travel insurance products. As we are unaware of your specific needs, financial objectives, and circumstances, we highly recommend you take time to read the Combined FSG and PDS before buying this product, to ensure that our travel insurance product is right for you.

Our Combined FSG and PDS (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

Copyright © 2019 Southern Cross Benefits Limited