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Quick Links

  • Make a claim
  • Track a claim
  • FAQs
  • Contact us
  • Our policies
    • Holiday in Australia
    • Overseas holiday
    • Overseas cruise
  • About us
    • Our awards
    • Testimonials
  • Travel advice
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    • Profile
    • Log out
  • Log in
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The TravelCare and Domestic products are issued by Southern Cross Benefits Limited ABN 99 133 401 939, AFS License 331058 trading as Southern Cross Travel Insurance ®. SCTI is a member of the Australian Financial Complaints Authority (AFCA). AFCA has replaced the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) schemes, so that consumers have access to a single External Dispute Resolution (EDR) scheme. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

As an Australian financial services licensee (AFSL), SCTI is authorised to deal in, and provide, general advice on travel insurance products. As we are unaware of your specific needs, financial objectives, and circumstances, we highly recommend you take time to read the TravelCare Financial Services Guide and Product Disclosure Statement or the Domestic Financial Services Guide and Product Disclosure Statement, including relevant policy wordings, before buying these products, to ensure that our travel insurance products are right for you.

Our TravelCare Product Disclosure Statement and Domestic Product Disclosure Statement (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

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