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Important information: TravelCare policy sales are currently suspended >

As of 19 March 2020 at 12.25pm (AEDT), we have temporarily ceased issuing new travel insurance policies based on the Department of Foreign Affairs & Trade (DFAT) upgrading their travel advice to ‘Do Not Travel’ (Level 4) for the entire world. Existing policies remain in effect, and our customer service teams are ready to help. However, we're experiencing a high volume of emails and claims, so our wait times are longer than usual. We apologise for this and thank you for your patience.

See our Combined FSG and PDS

*Terms and Conditions apply to all cover.

See what our customers have to say about us

"Recently I had to claim for, luckily, only the second time in a decade from this company. They are absolutely amazing. The staff are informative, compassionate and the claims process is easy and hassle free. I literally could not compliment this company more. Highly highly recommend"

- Dawn

"Have used Southern Cross multiple times over a number of years following a favorable review in Choice. This time we made a claim for some emergency dental work. We had all the required documentation and it was approved in full without fuss."

- Oatley traveller

"I have used Southern Cross in the past and the only time I had to make a claim the process was easy to follow and the claims staff most helpful. Price is reasonable and the peace of mind beyond price."

- Stuart F, Perth

Where's your sense of adventure?

TravelCare is issued by Southern Cross Benefits Limited ABN 99 133 401 939, AFS License 331058 trading as Southern Cross Travel Insurance ®. SCTI is a member of the Australian Financial Complaints Authority (AFCA). AFCA has replaced the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) schemes, so that consumers have access to a single External Dispute Resolution (EDR) scheme. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

As an Australian financial services licensee (AFSL), SCTI is authorised to deal in, and provide, general advice on travel insurance products. As we are unaware of your specific needs, financial objectives, and circumstances, we highly recommend you take time to read the Combined FSG and PDS before buying this product, to ensure that our travel insurance product is right for you.

Our Combined FSG and PDS (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

Copyright © 2020 Southern Cross Benefits Limited