Customer testimonials

The below comments were received by Southern Cross Travel Insurance through our feedback form or by email.

"I have been a long time customer of Southern Cross and this is the first claim that I have had to make. I have been very happy with the experience. Based on this experience I will continue to use SCTI as my preferred travel insurance company."
Joseph, Sydney

"Thank you for your time, patience and understanding in assessing our claim.
Thanks to you, the management and the company for the gestureof good will.
Your company will continue to be our travel insurer of choice. We will also recommend you highly to our family, friends and aquaintences.  Once again thank you for all your help and understanding."
Brian, Gold Coast

"I would like to say a big thank you for the way southern cross have handled my claim I was abit wary that it might be a big drama and was not sure I would even put the claim in. You acknowledged when you received my claim and let me know what was happening every step of the way. I will definately be getting southern cross travel insurance when I go away again and would recommend you to anyone travelling overseas.  Again thank you for the painless and seamless handling of my claim.  Have a good day."
Sharon, Sydney

"Once again I have had an exceptional experience with Southern Cross and will definitely be insured with them again on future trips."
Sara, East Lismore

"I would just like to take a moment of my time to express my sincerest thank-you for assisting me so generously with my claim. I will be sure to recommend the insurance company to other travelers and friends in the future, and will certainly choose Southern Cross again.  The company accepted my claim based on 'goodwill', and I sincerely appreciate this generosity.  The assistance provided by Southern Cross was an exceptional form of customer service."
James, Melbourne