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Not sure about your destination?

Worldwide Assistance

Southern Cross Worldwide Assistance gives you access to a network of worldwide emergency medical resources 24 hours a day, 7 days a week. If you have a general enquiry please go to the Ask A Question page.

If you need help while you are overseas, contact Southern Cross Worldwide Assistance on:

+61 2 8216 0200 

If you have an accident or get sick, Southern Cross Worldwide Assistance can:

  • Tell you where to find the nearest registered, English speaking medical practitioner
  • Co-ordinate emergency medical evacuation
  • Keep your immediate family advised of your situation
  • Provide payment guarantees to hospitals or emergency clinics

They can also help with:

  • Advice about making a claim
  • Advice for replacing lost passports, money and other important documents
  • An urgent message service and emergency travel planning

For any other TravelCare enquiries, please use the "Email Us" tab in Ask A Question to submit your query.

 

 

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