Southern Cross Travel Insurance (SCTI) is an APRA and ASIC regulated general insurer. We are a member of the Financial Ombudsman Service, the Insurance Council of Australia and a signatory to the Australian General Insurance Code of Practice.
SCTI began operations in NZ in 1982, and is a travel insurance specialist. In both NZ and Australia, SCTI insures hundreds of thousands of travellers and offers customers a wealth of experience and expertise.
Dealing direct with our customers, those who travel with SCTI know they can trust us to look after them if the unexpected happens. Dealing direct online with our customers helps us keep our overheads down and therefore pass on savings to our customers through cheaper premiums.
As an Australian financial services licensee (AFSL), SCTI is authorised to deal in, and provide, general advice on travel insurance products. Because we don't know your objectives, financial situation and needs, we can only provide general advice. You should consider your objectives, financial situation and needs and read the Combined Financial Services Guide (FSG) and Product Disclosure Statement (PDS) including Policy Wording before buying this product, to ensure this TravelCare travel insurance product is right for you.
Southern Cross Benefits Ltd trades as Southern Cross Travel Insurance (SCTI) who is the underwriter and distributor of the TravelCare policy.
ABN 99 133 401 939 AFS Licence No 331058.
Direct & Online
Southern Cross Travel Insurance is a web based company, with no telephone customer service. All communication with us is via Ask A Question and email. Being online only organisation means we are better able to offer competitive premiums as our overheads are lower.
We have won the CANSTAR International Travel Insurance star rating award for the 2012 travel insurance survey. This is now the fourth year in a row where we have achieved this award. Check out the full CANSTAR report here.
Insurancenews.com.au - Southern Cross rated top travel insurer
17 May 2010
Choice.com.au - See how CHOICE rates SCTI
3 May 2010
The below comments were sent to SCTI by using our feedback form or by email.
"very easy website to use and it's also very easy to quote and buy a policy on line"
Read more Customer Testimonals